Welcome to CDKeyFox.com. Your privacy and trust are very important to us. This Privacy Policy explains how EpicStash Ltd (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit our website, CDKeyFox.com, and purchase our products. Please take a moment to read through this policy to understand how we handle your information.

1. Information We Collect

We collect information that helps us provide you with the best experience possible. The information we collect falls into the following categories:

  • Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, billing address, and payment information.
  • Order Information: Details of the products you purchase, such as games, gift cards, or software licenses, as well as information related to your transactions.
  • Usage Data: This includes information automatically collected about your interaction with our website, such as your IP address, browser type, device information, and browsing behavior. We use cookies and similar tracking technologies to gather this data.
  • Customer Support Information: When you reach out to us for support, we may collect information that helps us resolve your issue, including details about your purchase and technical information.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • To Process Orders: We use your information to process and fulfill your orders, deliver digital products, and communicate with you about your purchases.
  • Customer Service: To provide customer support, respond to your inquiries, and resolve any issues that may arise.
  • Payment Processing: Your payment information is securely processed through Stripe, a trusted third-party payment processor, ensuring a safe transaction experience.
  • Improve User Experience: We analyze usage data to improve our website’s functionality, enhance the user experience, and understand customer preferences.
  • Marketing and Communications: With your consent, we may send promotional offers, updates, and product recommendations. You can opt-out of marketing communications at any time.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • Third-Party Service Providers: We use third-party providers, such as Stripe for payment processing, to assist in providing our services. These providers have access to your information solely to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Compliance with Legal Requirements: We may disclose your information if required to comply with a legal obligation, enforce our terms of service, or protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We use advanced security measures, including encryption, to protect your data. Our payment processor, Stripe, complies with industry standards for data protection, ensuring your payment information is secure. While we strive to protect your personal information, please understand that no system is completely secure. Your use of our website signifies your understanding and acceptance of this risk.

5. Your Rights and Choices

As our customer, you have rights concerning your personal information, including:

  • Access and Correction: You can access and update your account information anytime by logging into your account on CDKeyFox.com.
  • Deletion: You may request the deletion of your data, subject to certain legal exceptions.
  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing communications at any time by following the instructions in the email.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on CDKeyFox.com. Cookies help us remember your preferences, understand usage patterns, and deliver relevant content. You can control cookie settings through your browser; however, disabling cookies may affect the website’s functionality.

7. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request its deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other factors. Any updates will be posted on this page, and we encourage you to review this page periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Company Name: EpicStash Ltd
  • Website: CDKeyFox.com
  • Email: sales@cdkeyfox.com
  • Registration Number: 13716364
  • VAT Registration Number: Not registered

Thank you for trusting CDKeyFox.com with your digital purchases. We are committed to respecting your privacy and safeguarding your information.